Shipping & Returns

Shipping
All items are shipped via UPS and are fully insured. In stock items will ship within 3 days of order placement.
If the item ordered is out of stock you will contacted within 48 hours with an estimated ship date. If you would like to cancel your out of stock purchase please do so within 48 hours of notification as the item will be specially ordered for you.

Return Policy
 
At Jalin jewels we’re only happy if you’re happy – so we allow up to 10 days for returns and exchanges on any item that is in its original condition and without custom engraving, sizing or special orders. 

Return Process
Please email returns@jalinjewelers.com for a Return Authorization number and return instructions.

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